Sales Officer

Job Description

2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day. Over the last 20 years, we have remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality solutions aligned with the key objectives of our clients disciplined financial management, continuous performance improvement, and integrated technology enablement. We do so with flexibility and nimbleness that fit your objectives not ours. We are excited for the future and the opportunity to work with you in these areas to exceed your expectations.About Company :Client is a Leading Retail ChainRoles and Responsibility :JOB DESCRIPTIONJOB TITLE - SALES OFFICERJOB HOLDERREPORTS TO - DEPARTMENT MANAGER/DIVISION AND DEPARTMENT:ASSISTANT MANAGER OPERATIONS AND Retail - Operations ANY OTHER AUTHORISED PERSONJOB PURPOSE STATEMENTTo correctly serve our customers, record the sales & handle cash. Control and supervise the working of the Sales Associates in their department. Work together towards achieving `CUSTOMER DELIGHT.JOB CONTEXTHe/She helps the Department Managers and Assistant Manager Operations by assisting them in their responsibilities. Acts as a main link between Sales Associate and Departmental Manager and also help in maintaining a neat floor. Re-ordering is automatic through a computerised replenishment system. However, they have the additional responsibility of estimating high sales especially on weekends and have to take care of this need. This estimate is often done by knowledge gained through experience. In addition to this section/s on which the job holder concentrates, in case of exigencies of work requirement, the services of the job holder would be utilized in other departments, stockroom, customer service desk, other Stores at the same location or any other location etc. also.Filling up on Stock1. The jobholder keeps a check on the levels of stock in his/her section. The jobholder brings the stock from the stock room to the Shop floor.2. Where stock room stock levels are low, the jobholder will inform the Dept. Manager/Assistant Manager Operations.3. To bring/take merchandise from/to the delivery van to the Stockroom/Store.4. Stock is placed on the racks in the correct positions. Where items are not priced, the Jobholder will check, process and price the Merchandise before placing stock on sale.5. The jobholder shall ensure that merchandise is laid out as per display principles, i.e. sizes & ratios are maintained.Till Operations:1. The jobholder operates tills, accepting cash, credit cards and vouchers. When necessary, change will be obtained from cash office under instructions from DM/AMO of his/her department.2. The jobholder shall ensure that efficient and correct billing is done. He/she is responsible for any till discrepancies.3. The Job holder has to ensure that he/she always has enough carry bags, stationery, audit rolls and wrapping paper at the till pointCustomer Service:1. The job involves sales assistance to customers. The jobholder is expected to be polite and helpful when dealing with customer queries or complaints - referring them to DM/AMO when necessary.2. To take responsibility for customers follow up.3. The jobholder should try and maximize sales through multiple purchases without inconveniencing the customer.Cleaning/ Tidying1. This involves the maintenance of an excellent standard of presentation and tidiness of the sales floor and till areas in which the jobholder works. To clean and maintain all fixtures and fittings/bins so that they are dust/stain free at all times.2. The merchandise should be tidy and presentable at all times.Other Duties:1. When necessary, the jobholder may undertake duties such as, assisting with layout changes -including moving, assembling fixtures and counters, providing sales assistance to other departments of the Store.2. The jobholder shall always remain alert to ensure that shop lifting/internal shrinkage is minimal.3. The jobholder shall assist in visual merchandising/promotions inside and outside the Store. To carryout all other duties ancillary and incidental thereto as well as other duties assigned from time to time,

Keyskills :
salesmarketingtargetretailsecondarysalessupplychainmanagementsupplychainservicedeskcustomerservicefinancialmanagementcardstfoliomarketingtrustingrelationshipsperfmanceimprovementfitcashbagscareracks