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| Job Location | San Francisco (California), China (China) |
| Education | Any Graduate |
| Salary | As per Industry Standards |
| Industry | Retailing |
| Functional Area | HR/PM/IR/Training |
| EmploymentType | Full-time |
Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. its about each person bringing skills and passion to a challenging and constantly evolving game.To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.Internal Title LeadWHO ARE WE LOOKING FORWe are looking for a Nike Store Lead whose mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.WHAT WILL YOU WORK ONYou will utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales. You will maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations. You will provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales.) You will seek ongoing training and education to further develop your expertise. You will assist Managers in conducting formal onboarding and training programs for associates. You will assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates (but not a formal supervisor.) You may have keyholder responsibilities.WHAT YOU BRING
Keyskills :
customer service excellence sales techniques mastery product knowledge expertiseteam coordination skillsloss prevention awareness training programs compensation workforce