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Should be working as team lead in any BPO voice process. Should be proficient inEnglish Should know basic KPIs - KRAs of team lead Should be aware of Attrition, Shrinkage, AHT & Occupancy Should h...
operationssalescoachingcopcqualityaddiebpohiringmbtiareerdevelopmentcustomerrelationstloperationsteamleaderoperationstrainingdeliveryteamleadleadoperationslearningmanagementbehavioraltrainingtransitionmanagementperformanceconsultingnewHi Job Seeker, Walk-ins for the position of Team Leader-Operations Responsible to handle 25 agents Must have experience of BPO Industry Manage Attrition and plan career mapping for agents Knowled...
eam handlingteam motivationHi Job Seeker, Walk-ins for the position of Team Leader-Operations Responsible to handle 25 agents Must have experience of BPO Industry Manage Attrition and plan career mapping for agents Knowled...
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