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Manager, Renewals ASEAN & ANZ

8.00 to 11.00 Years   Singapore (Singapore)   11 May, 2025
Job LocationSingapore (Singapore)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

Job Requisition ID25WD87239Position OverviewThe Territory Renewal Manager focuses on supporting Value-Added Distributors and is responsible for driving, forecasting, and closing subscription renewals in conjunction with partners and directly with customers. Furthermore, the role is also responsible for identifying and creating expansion opportunities. This role works primarily through direct customer engagement, collaboration with partners, and alignment with Channel Sales teams. In addition, this role focuses on identifying and mitigating renewal churn risk and ensuring the delivery of irresistible customer experiences together with distributors and partners.Responsibilities

  • Lead the activities of renewals team, including hiring, coaching, developing talent, enforcing team norms, fostering team culture and managing performance
  • Responsible for leading team to exceed assigned quotas and meeting KPIs
  • Delivers timely and accurate forecasting and pipeline information
  • Lead team to maximize renewal rates and drive growth through expansion opportunities
  • Direct Renewal Executives to collaborate with partners to capture renewal pipeline information and business trends
  • Provide insight to internal organizations on business trends, customer needs, product requirements and business opportunities
  • Participate and lead various projects
  • Report to senior management on operating metrics, key results, and initiatives
  • Partner with leaders of sales teams, the reseller partner ecosystem, technical support, client services, and others to drive high renewal rates and growth through expansion opportunities
  • Ensure CRM tools and Autodesk methodologies are leveraged to process and track opportunities
  • Encourage innovation by exchanging new ideas to improve operation and efficiency within Commercial Customer Success and extended teams
  • Set team expectations to drive high-level customer satisfaction and experience to ensure continued customer adoption of Autodesk products
Minimum Qualifications
  • 8 years sales/renewals experience
  • Experience negotiating $1M complex sales/renewals deal
  • Working knowledge of SFDC
The Ideal Candidate
  • Complexity: You will resolve complex issues and create solutions
  • Negotiation: Undertake complex negotiations with customer and partners
  • Planning: Contributing to building the customer plan and realizing the customer goals
  • Fluent languages spoken and written: Chinese & English
#LI-KC1Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When youre an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future Join us!Salary transparencySalary is one part of Autodesks competitive compensation package. Offers are based on the candidates experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: Sales CareersDiversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Diversity and BelongingAre you an existing contractor or consultant with AutodeskPlease search for open jobs and apply internally (not on this external site).LocationsSingapore - Remote

Keyskills :
sales negotiation team leadership customer engagement pipeline management crm proficiency innovation manager distributors customer success channel sales build collaboration

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