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Senior Sales Specialist

5.00 to 8.00 Years   Singapore (Singapore)   11 May, 2025
Twilio Inc.
Job LocationSingapore (Singapore)
EducationMBA/ PGDMAny Graduate
SalaryAs per Industry Standards
IndustryAdvertising/PR/Event Management, Entertainment/Media
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

Who we areAt Twilio, were shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, youre part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, were acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as Twilios next Senior Sales Specialist, Messaging Overlay.About the jobTwilio is looking for a Senior Sales Specialist to join our newly created Messaging Overlay team! You will have a quota and will be responsible for a selected number of strategic accounts that are also some of Twilios largest customers. Your focus will be on driving commercial and operational success within these accounts by leading and partnering with other internal stakeholders to define the strategy and execution plan to help grow your accounts expenditure profitably.ResponsibilitiesIn this role, youll:

  • Develop and drive strategy to achieve optimized profitability within account territory.
  • Ruthlessly prioritize by identifying opportunities to maximize profitability.
  • Own pricing strategy and execution, working closely with routing specialists to maximize volume aggregation and account health.
  • Provide regular performance reports to management on sales pipeline, account status, and team performance. Use data to inform decisions and optimize strategies.
  • Cultivate relationships with internal partners and key stakeholders to drive cost efficiencies and quality improvements.
  • Work with cross-functional stakeholders and technical team to ensure that messaging solutions meet client needs and contribute to long-term customer satisfaction and retention.
  • Utilize deep understanding of the messaging ecosystem to support and drive success with high-value clients.
  • Represent Twilio and our values with customers at industry events.
QualificationsNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:
  • 5 years in sales role preferably in the international telecom industry.
  • Highly analytical and strategic attitude with proven ability to analyze and compile large amounts of data to inform decision making.
  • Excellent written and verbal communication skills, with the ability to engage and influence senior stakeholders both internally and externally.
  • Demonstrated ability to lead meetings with customers and exceed critical metrics.
  • A bias for action with the ability to test and iterate on new ideas quickly with the appropriate controls and data in place to measure success and change or double down on tactics when needed.
  • Comfortable working with highly technical, operational, and other cross-functional teams, while influencing their understanding, building supportive partnerships, and driving expected outcomes.
  • Strong individual self-drive.
  • Strong negotiation skills.
Desired:
  • Established relationship with key regional accounts.
  • Understanding of the SMS supplier ecosystem.
  • Software, SaaS, CPaas, or PaaS experience.
  • Experience with creating and running financial pricing models.
LocationThis role will be remote and based in Singapore.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10 PERCENT travel is anticipated to help you connect in person in a meaningful way.What We OfferWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do youWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, please consider other open positions.Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com.

Keyskills :
analytical decision making strategic relationship management communication proficiencynegotiation skillspricing strategy development leave

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