Customer Service Associate

Job Description

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Customer Support Executive ResponsibilitiesManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionOther DetailsSalary-28,000/- to 49,000/-Required Experience-0 To 4 YearsMinimum Age-18RequirementsQualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,IntermediateHigh school diploma, general education degree, or equivalent.Work Department-Customer SupportWork Industry-IT,Automation,Banking,Finance,Education,Telecom,Skills-Ability to lead a teamfor more clarification contact to this number-hidden_mobileAlso Share Your CV hidden_emailRegardsHR Placement Team

Keyskills :
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