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Customer Relationship Officer

1.00 to 6.00 Years   Tambaram   04 Dec, 2023
Job LocationTambaram
EducationNot Mentioned
SalaryRs 2.0 - 6 Lakh/Yr
IndustryExport-Import / Trading
Functional AreaCustomer Service (International)Customer Care Executive (Repair Center)
EmploymentTypeFull-time

Job Description

    Customer Relationship Manager Responsibilities:
    • Building and maintaining profitable relationships with key customers.
    • Overseeing the relationship with customers handled by your team.
    • Resolving customer complaints quickly and efficiently.
    • Keeping customers updated on the latest products in order to increase sales.
    • Meeting with managers in the organization to plan strategically.
    • Expanding the customer base by upselling and cross-selling.
    • Understanding key customer individual needs and addressing these.
    • Conducting business reviews using CRM programs.
    • Knowing your competition and strategizing accordingly.

Keyskills :
business developmentmarketing managementmarketing automationmarketing operationscustomer service operationsbusiness management skillscustomer relationship

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