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Front Office Manager

1.00 to 6.00 Years   Tambaram   25 Feb, 2023
Private Consultant Industry
Job LocationTambaram
EducationNot Mentioned
SalaryRs 3.0 - 9 Lakh/Yr
IndustryManagement Consulting / Strategy
Functional AreaFront Office / Guest RelationsFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    Front Office Manager Responsibilities:
    • Supporting, training, and supervising front office staff.
    • Ensuring that all customer-related tasks are handled accurately and on time to improve guests experience.
    • Handling customer complaints and special requests.
    • Scheduling staff shifts and managing other HR-related tasks.
    • Maintaining an orderly appearance throughout the reception area.
    • Monitoring stock and ordering office supplies, including stationery and information leaflets.
    • Preparing monthly management reports on customer feedback, bookings, and cancellations.
    • Managing the departmental budget.
    • Updating files and records.
    • Enforcing all cash-handling, checking, and credit procedures.

Keyskills :
front office managementstaffingyield managementguest service managementguest recoveryrate managementproperty management systemsfront office developmentstaff augmentation

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