BSA Manager

Job Description

Role Overview:You will be responsible for owning solution requirements gathering by working closely with Merkle and client stakeholders. This will involve rationalizing data, business, and process requirements and translating all inputs into functional design. Your role will also include ensuring the deployment of Merkle best practices, frameworks, and recommendations to assist clients in making sound decisions. Additionally, you will own data analysis to ensure that business and functional requirements can be met, understand contracts, provide guidance in areas of scope management and client expectations management, assist with solution testing using business validation techniques, lead solution user acceptance testing, contribute to the development of Merkle reusable assets, frameworks, and best practices, and mentor team members.Key Responsibilities:- Own solution requirements gathering, working with Merkle and client stakeholders- Rationalize data, business, and process requirements and translate all inputs into functional design- Ensure the deployment of Merkle best practices, frameworks, and recommendations for sound decision-making- Own data analysis to ensure business and functional requirements are met- Understand contracts, provide guidance in scope management and client expectations management- Assist with solution testing using business validation techniques- Lead solution user acceptance testing- Contribute to the development of Merkle reusable assets, frameworks, and best practices- Mentor team membersQualification Required:- Bachelors Degree or equivalent experience- 9 to 12 years of total experience- 5 years of technology implementation experience in customer data management and marketing technology- 5 years experience documenting requirements for scope management, design, development, and testing- Knowledge of customer data integration and identity management concepts- Hands-on experience with relational design concepts and data analysis- Strong SQL skills- Strong client management and communication skills- Demonstrated critical thinking, problem-solving, planning, and organizational skills- Ability to adapt to various conditions and situations, thrive in a complex environment, and interact effectively with senior-level resources- Willingness to travel when necessary (up to 25%)- Possess Merkle attributes: smart, curious, committed to vision, passionate, fun and pleasant, an achiever, and having a sense of urgency Role Overview:You will be responsible for owning solution requirements gathering by working closely with Merkle and client stakeholders. This will involve rationalizing data, business, and process requirements and translating all inputs into functional design. Your role will also include ensuring the deployment of Merkle best practices, frameworks, and recommendations to assist clients in making sound decisions. Additionally, you will own data analysis to ensure that business and functional requirements can be met, understand contracts, provide guidance in areas of scope management and client expectations management, assist with solution testing using business validation techniques, lead solution user acceptance testing, contribute to the development of Merkle reusable assets, frameworks, and best practices, and mentor team members.Key Responsibilities:- Own solution requirements gathering, working with Merkle and client stakeholders- Rationalize data, business, and process requirements and translate all inputs into functional design- Ensure the deployment of Merkle best practices, frameworks, and recommendations for sound decision-making- Own data analysis to ensure business and functional requirements are met- Understand contracts, provide guidance in scope management and client expectations management- Assist with solution testing using business validation techniques- Lead solution user acceptance testing- Contribute to the development of Merkle reusable assets, frameworks, and best practices- Mentor team membersQualification Required:- Bachelors Degree or equivalent experience- 9 to 12 years of total experience- 5 years of technology implementation experience in customer data management and marketing technology- 5 years experience documenting requirements for scope management, design, development, and testing- Knowledge of customer data integration and identity management concepts- Hands-on experience with relational design concepts and data analysis- Strong SQL skills- Strong client management and communication skills- Demonstrated critical thinking, problem-solving, planning, and organizational skills- Ability to adapt to various conditions and situations, thrive in a complex environment, and interact effectively with senior-level resources- Willingness to travel when necessary (up to 25%)- Possess Merkle attributes: smart, curious, committed to vision, passionate, fun and pleasant, an achiever, and having a sense of ur

Keyskills :
technology implementationdirect marketingemail marketinginteractive marketingdigital marketingAgilecustomer data integrationidentity managementSQLcustomer service orientationclient managementcommunication skillspresentation skillscritical thi