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Quality Analyst - Real Estate

1.00 to 10.00 Years   Thane   17 Aug, 2026
Global Services
Job LocationThane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaQuality (QA-QC)
EmploymentTypeFull-time

Job Description

    Job Description Quality Analyst (BPO Real Estate Process)Position: Quality AnalystLocation: ThaneProcess: Real EstateSalary: 30,00032,000 (InHand)Key ResponsibilitiesMonitor and evaluate calls/processes to ensure quality standards.Provide constructive feedback and coaching to agents.Prepare quality reports and track performance metrics.Ensure compliance with company policies and client expectations.Desired Candidate ProfileMinimum 12 years of QA experience in a BPO.Experience in Real Estate or Sales process preferred.Strong communication, auditing, and feedback skills.Knowledge of quality tools and performance monitoring.Apply Now: Share your CV at hidden_email Call HR Sam: hidden_mobile

Keyskills :
call monitoringcall qualitycall flow design

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