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Cluster Lead - Virtual Channel

10.00 to 18.00 Years Thane 24 Mar, 2025

Job Location	Thane
Education	Not Mentioned
Salary	Rs 12 - 24 Lakh/Yr
Industry	Banking
Functional Area	Pre-Sales
EmploymentType	Full-time

Job Description

Responsible to drive Privilege program onboarding, cross sell in the Elite Banker
Portfolio and to enhance Product Per Client ratios in the managed book.
Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns and client outreach programs assigned to the Elite Bankers
Incumbent is responsible to ensure that the Elite Bankers provide quality service delivery to bank customers and ensure process adherence.
Envisage data driven sales plans for the managed book to improve portfolio quality.
Ensure regular reviews, daily engagement and trainings to the team.
Client requests and complaints to be addressed efficiently within stipulated timelines.
Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team.
Attract and retain best-in-class talent for Elite Bankers in the region & attrition control.

Keyskills :
telesalesvrmunit manager

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Cluster Lead - Virtual Channel

Job Description

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