Help Desk Executive

1.00 to 6.00 Years Thane, Mumbai City 30 Aug, 2022

Job Location	Thane, Mumbai City
Education	Not Mentioned
Salary	Not Disclosed
Industry	Facility management
Functional Area	Administration / Facility / Transport
EmploymentType	Full-time

Job Description

Help Desk executive MNC companyWe have a great opening for Help desk executive for MNC CompanyGender : AnyQualification : Any GraduateExperience : Min 1 years in Admin departmentJob ResponsibilityAttending all Internal & External Calls (related complaints Carpentry complaints, plumbing issue, Electrical issue, Cleaning issue, Seepage leakage issue, civil complaints & other complaints) then collaborate to on line Team Members. Attending mails from the client and follow the same. (Complaints, request for Material allow, other request ,Work permit in the apartment , Workers gate pass, Flat shifting, Guest allow request) Coordinating with Respective Vendors. Issue Access card and ID card for the domestic workers. (Activating access card ) Issue ID card for the common area workers and apartment worker. (servant, maid other domestic workers & Renovation workers). Dispatching work & orders to the Concerned working Supervisors. Preparing Daily Call log Summary to analyze the short come of the System and then implementing Systematic approach to resolve the same. Preparing MMR report on Monthly basis.(Monthly call log sheet ,Monthly pending complaints) Preparing Daily MIS report & Monthly Report i.e. (Daily Call logs, Pending Complaints. Technical Water Meter Reading, Water Consumption Report.) Making Daily, Weekly &Monthly Reports and Forwarding to site Engg and Property Manager. Taking Property Rounds, Preparing Snag List and Reporting the Same to the Property Manager. Maintaining & Filling all the necessary required documents and records. Maintaining and updating records of the team members present at sites. Taking Care of Day to Day Activity. Worked on Apana complex which is used for Call logging on the Site. Update Inward And Outward Register. Update Stock Register for stationary.Location : Worli and ChemburJob Time : 7 am to 4 pm and 1 pm to 10 pm for GirlsFor Boys 10 pm to 7 pm (Rotational Shifts)Salary Package : 28k In Hand Candidates those whose are interested in above position kindly call Hr Lopa onhidden_mobile or mail your CV on hidden_email with subject Help Desk executive MNC company

Keyskills :
helpdesk managementfacility management

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