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Hiring For HNI Customer Service

1.00 to 6.00 Years   Thane   09 Jan, 2024
KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE LIMITED Hiring For Banks
Job LocationThane
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryBanking
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Hiring For HNI Customer Service.Job Title: Phone Banking Officer - Privy.Location: ThaneWork Arrangement: Work From OfficeQualifications: Graduation.Experience:1-2 Years in Customer Service BackGround Are Preferred; Understanding of the call center industry is an advantage;Age - 30Salary: 4.5 LPA / Max 31 In-Hand (Realistic Hike on Last Draw)Work Schedule: Flexible to get scattered 6 weeks off in a month with a 9-hour shiftLanguage: Excellent Communication Skills (Verbal and written)Shifts: Males - Rotational shifts / Females - Day Rotational shiftsRoles and Responsibilities:
    1. Handling Privy Customers:
      • Provide personalized and high-quality customer service through inbound calls.
      • Understand and address the unique banking requirements of Privy customers.
      • Assist customers with banking transactions, ensuring a seamless experience.
    2. Relationship Management:
      • Build and maintain strong relationships withHNIcustomers.
      • Understand customers financial goals and offer tailored banking solutions.
      • Actively engage in cross-selling and upselling to enhance customer engagement.
    3. Product Knowledge:
      • A thorough understanding of the banks products and services for Privy customers.
      • Stay updated on product features, benefits, and terms to provide accurate information.
    4. Complaint Resolution:
      • Address and resolve customer complaints promptly.
      • Investigate and escalate issues when required, ensuring customer satisfaction.
      • Take ownership of customer concerns to maintain a high level of service quality.
    We Do Have Other Profiles - Bank PayRoll, NBFC PayRoll & Multiple Profiles.How to Apply: Interested candidates can Call or WhatsAppsWhatsApp Your Updated Resume.HR Yashhidden_mobile.Thanks & Regards.Yash Hiring |Knowplicty Consultancy.

Keyskills :
hni client handlingvoice processcustomer servicehni banking

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