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Operation Executive

0.00 to 4.00 Years   Thane   17 Apr, 2024
Acme Services Private Limited
Job LocationThane
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaCustomer Care Executive (Call Centre)Back Office Operations
EmploymentTypeFull-time

Job Description

    Role -Executive Care & OperationQualification - B.Sc,B. PharmLocation- ThaneWork Days: Monday - SaturdayJob Description --Handle inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide service.-Upsell / cross sell other products wherever possible.- Ensure to take follow up on active cases ( Timely ).Skill Set (Technical and Soft skills) -1. Able to work on any shift, rotational between 8 am to 8 pm2. Effective Communication Skills.3. Knowledge Retention and Recall.4. Speed and Efficiency.5. Creative Problem Solving.6. Emotional Stability.7. Organizational Ability.8. Communication

Keyskills :
outboundcustomer supportcustomer servicetelecallinginboundtele sales

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