Phone Banking Officer

Job Description

Hiring: Phone Banking Officer (On Bank Payroll) Position OverviewWe are hiring enthusiastic and customer-focused professionals for the role of Phone Banking Officer. This is an excellent opportunity to build a career in the banking sector with direct bank payroll benefits.Key ResponsibilitiesHandle inbound customer calls in a professional and efficient manner.Resolve customer queries related to banking products and services.Identify customer needs and provide suitable banking solutions.Generate leads and promote new banking products and services.Deliver exceptional customer service while maintaining quality standards.Achieve sales and customer satisfaction targets. Eligibility CriteriaMinimum 60% in SSC, HSC, and GraduationExcellent English Communication SkillsUAN Check MandatorySpoken EnglishWritten EnglishAge LimitUp to 33 YearsLocation EligibilityCandidates residing within the following areas can apply:Dadar to Mira BhayanderGhatkopar to VersovaAdditional RequirementCandidates with any history of absconding from previous employers will not be considered.GenderOnly Male Candidates Can ApplySalary & BenefitsExperience Level Annual CTCFreshers 3.0 3.5 LPAExperienced Candidates Up to 5.5 LPAAdditional BenefitsDirect Bank PayrollCareer Growth OpportunitiesBanking Industry ExposureProfessional Training & Development Shift Details9 Hours Shift24/7 Rotational Shift ScheduleWeekly Off as per roster Job LocationAndheri East, MumbaiIdeal Candidate ProfileStrong communication and interpersonal skills.Customer-service oriented mindset.Comfortable handling inbound calls and sales conversations.Ability to work in rotational shifts.Basic understanding of banking products and services (preferred).Target-oriented and willing to learn. Apply NowWhatsApp Your Updated ResumeHR Disha 99hidden_mobile1

Keyskills :
customer service representativesupsellingcross sellingvoice processinbound callstelecalling