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Job Location | Thane, Mumbai City |
Education | Not Mentioned |
Salary | Rs 2.0 - 2.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International),Customer Service (Domestic) |
EmploymentType | Full-time |
JOB DESCRIPTION SELECT SERVICE ADVISOROverview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them.Role As a Select Service Advisor, you will be responsible for managing the post-sales experience and membership renewal of our personalized customers. To be a successful Select Service Advisor, you should be proactive, patient, and able to work in a high-pressure environment.What you will do in this roleManage post-sales experience and service of premium members of Shaadi SELECT. Involve in understanding member requirements and develop their profiles. Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership Maintain a good rapport with customers. Involve counseling the member and ensure timely achievement of all milestones in the Partner Search Process.Interested Candidate share your updated resume on *******@waayslive.in or whats app on **********
Keyskills :
partner searchtrade missionsworkshopdeliverycustomer supporteu fundinginspectionsearchinternational market entryinternational market analysiswarrantyresumemarket entrypost-salesmembershipprospectbasicmilestonesmetricscustomer requiremen