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Job Location | Thiruvanananthapuram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Hardware / Networking |
Functional Area | Statistics / Analytics |
EmploymentType | Full-time |
Business Intelligence AnalystCustomer Service Trivandrum, KeralaDescriptionInfoblox is seeking aBusiness Intelligence Analyst (OFF ROLE) to join our Global Customer Care Operations team in Trivandrum. This person works with business stakeholders to understand requirements and supports analytical and reporting needs. In this role, you will report to the Director of Systems and Operations.Responsibilities:Create reports and dashboards in Oracle, Salesforce and TableauAnalyze data to find ways to improve operationsConduct investigative internal audits and create reports of findingsIdentify deficiencies and areas for improvement and redesignRecommend strategies and develop new proceduresCompare processes with industry standards and best practicesRequirements:Bachelors Degree in Business Administration, Computer Science or related field preferred3+ years experience as an operations analyst or in a related positionAble to analyze large, complex data sets using a variety of software and toolsComfortable with database administration skills and resourcesAble to multitask, prioritize, and manage time efficientlyGoal-oriented, organized team playerExcellent verbal and written communication skillsPays strict attention to detailGood interpersonal and presentation skills for interaction with all levels of managementWillingness to work night shifts (US Shift),
Keyskills :
sql qlserver businessintelligence internalaudit