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Job Location | Thiruvanananthapuram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software,Network / System Administration |
EmploymentType | Full-time |
- Technical Analyst Linux with Scripting experience- Create and support automation using perl, python, bash, etc- Responsible for managing day to day support activities in the form of incident and service requests- L2/L3 support for incidents/tickets raised & liaise with multiple SME teams and Customer management teams as required- System administration of Linux systems and variants- Plan, schedule, and implement Infrastructure maintenance activities which include software upgrades, hardware replacement and infrastructure changes- Manage escalations from other customer facing teams & isolate the issues with proper Troubleshooting steps- Root cause analysis & Incident report to Management teams and Stakeholders after a Major incident- Work with Service Providers, Hardware vendors to determine causes of device failure/issues- Communicate effectively with internal and external audiences with varying levels of technical expertise- Work on improvement/maintenance projectsMinimum Qualification and Experience : At least 6 - 8 years of experience in a Linux environment. RHCSA/RHCE certification and expertise in Linux systems needed.Mandatory Skills :- Scripting & automation experience in Python, Perl and Shell- Knowledge of infrastructure automation solutions (Ansible, Puppet, etc.)- Experience of Linux systems/server administration with hands-on exp in RedHat/CentOS, LVM, BASH, Icinga, Apache, Postfix, Linux Load Balancers- Troubleshoot performance, availability and functionality issues & determine root cause- Familiar with Virtualization Platforms- Experience in version control tools like Gitlab, Code Commit- Experience with DatabaseDesired Skills :- Knowledge of Redhat Satellite server will be advantageous- Familiar with Grafana, Prometheus- Knowledge/Experience in maintaining and supporting network environment- CCNA certification will be an advantage- Competency Requirement- Excellent communication and inter-personal skills- Exposure to quality systems (ISO / CMMI)- Understanding on ITIL process or similar methodologies- Should be a quick learner with an eye for detail- Drive for results within deadlines- Demonstrate a high degree of self-motivation and tenacity to get the job done,
Keyskills :
sqljavatroubleshootingenvironmentsql serverroot cause analysisversion control toolsroot causeitil processquality systemsversion controlservice providerstechnical analysiscustomer managementsystem administration