Opportunity - Personal Banker (PB)

Job Description

Profile: Personal Banker (PB)Experience:2 - 6 yearsLocations:Machilipatnam, Peddapalli, Tiruchengode, Manvi, Sagar, KarnatakaResponsibilitiesAccount Opening & MaintenanceEnd-to-end handling of account opening, maintenance, closure.Verify documentation and ensure compliance.Coordinate with NOC, Sales RMs, operations teams.Transaction HandlingScrutinize transaction-related documents as per checklist.Handle customer queries before, during & after transactions.Service & QualityEnsure high service levels and process adherence.Analyze customer queries and service reports.Participate in new system/product rollouts.Coordinate with RMs to enhance customer satisfaction.Audit & ComplianceEnsure adherence to process, regulatory, and audit guidelines.Resolve audit findings promptly.Other ResponsibilitiesVendor coordination, branch upkeep, cost control.Strong knowledge of retail banking processes.

Keyskills :
complianceauditaccount opening