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Account Management

5.00 to 10.00 Years   Tirupati   24 May, 2024
WINMET UNITED ACCESSORIES PRIVATE LIMITED
Job LocationTirupati
EducationNot Mentioned
SalaryRs 8 - 18 Lakh/Yr
IndustryInvestment Banking / Venture Capital / Private Equity
Functional AreaFinance / Accounts / TaxInvestment Banking / M&A
EmploymentTypeFull-time

Job Description

    An Account Manager, or Strategic Account Manager, is responsible for making sure client and customer needs are being met and understood by each department in the company. Their duties include handling any client complaints, working to find solutions to any client issues and managing other departments to foster a positive client-company relationship.A successful Account Manager should be flexible enough to handle a variety of duties that pertain to your firm and clients. Their main responsibility is to make sure a companys customers are happy, so they continue to do business with the organization. Here are some specific daily duties you may wish to include in your Account Manager job description:
    • Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed
    • Building strong client relationships to maintain old business and acquire new customers
    • Collaborating with various internal departments to ensure they fulfill all customer requests
    • Resolving complaints and keeping track of all processes that pertain to the clients desires
    • Acting as the clients representative in a firm to ensure their demands are met with a focus on improving the customer experience
    • Collecting and analyzing data concerning consumer behavior to understand changing needs

Keyskills :
powerpointanalysisnegotiationplanningforecastingexcelcommunicationmarketsalesforcepipedrive

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