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Non voice Process

1.00 to 10.00 Years   Tirupati, HyderabadHyderabad, Ongole, Chittoor, Anantpur   17 Jul, 2026
WebTech Software Solutions
Job LocationTirupati, HyderabadHyderabad, Ongole, Chittoor, Anantpur
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Hiring for Customer Support Representative
    • Responding to customer inquiries via phone, email, chat, or in person
    • Providing accurate information about products and services
    • Documenting customer interactions and maintaining detailed records
    • Managing customer accounts, including updates and cancellations
    • Collaborating with other departments to resolve complex issues
    • Gathering and reporting customer feedback to improve products and services
    • Processing orders, returns, and exchanges
    • Troubleshooting and resolving customer issues, including technical problems
    • Upselling or cross-selling additional products and services when appropriate
    • Following up with customers to ensure satisfaction and resolution of their concerns
    Venue detailsst Floor, 122 Optima , Puttappa Industrial Estate, Main Road, Whitefield, Mahadevapura, Bengaluru, Karnataka 560048Deepakhidden_mobile

Keyskills :
voice processtelemarketingcustomer relationshipinternational call centercustomer carecontact center consultingcustomer supportdomestic bpocustomer service

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