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Senior Manager Customer Support

3.00 to 7.00 Years   Udaipur,Other Rajasthan   19 Oct, 2024
Job LocationUdaipur,Other Rajasthan
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Company DescriptionWooden Street is Indias leading online furniture store based in Udaipur, offering home furniture and decor solutions with a mission of Affordable Luxury. With over 30,000 carefully designed products and 100 Experience stores nationwide, Wooden Street aims to revolutionize furniture and home decor journeys. Customer satisfaction is our top priority, with a wide network of 350 delivery centers ensuring seamless deliveries to 1 million happy customers.Role DescriptionThis is a full-time on-site role for a Senior Manager Customer Support at Wooden Street in Udaipur. The Senior Manager will be responsible for overseeing daily customer support operations, ensuring customer satisfaction, managing technical support, and utilizing analytical skills to optimize support processes.Qualifications Customer Satisfaction and Customer Support skills Analytical Skills for optimizing support processes Experience in Customer Service and Technical Support Excellent communication and problem-solving skills Ability to lead and mentor a team Bachelors degree in a related field (preferred),

Keyskills :
Customer SatisfactionCustomer SupportAnalytical SkillsTechnical SupportCommunicationLeadershipMentoring

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