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Job Location | United States of America |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
Cloud Applications Proactive Support Delivery (PSD) team is looking for a (Senior) Principal Proactive Support Engineer to lead Cloud Service Automation initiatives for Fusion Applications, Taleo and Big Machines Support. If you have over 5 years of professional experience; knowledge of Oracle Support tools and processes; strong analytical skills and hands on programming experience we would like to talk to you.CloudApplications PSD team is focused on building Service Automation solutions to automate SR handling for our Cloud customers. Our engineers are working on extending current automation capabilities in MOS to connect to the Oracle Cloud. We are working on building Automated Troubleshooting (AT) solutions that will read SRs, gather relevant troubleshooting data from customers applications instance on the Cloud and perform analysis of the same to identify root cause and provide solutions to customer issues. Please contact us, If providing technical solutions to business problems is your passion. As a member of the Cloud Applications PSD team, you will join a unique group of highly skilled engineers in a stimulating, results-oriented work environment.Primary Responsibilities:
Keyskills :
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