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Job Location | United States of America |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Network / System Administration |
EmploymentType | Full-time |
Job Details: EUC support/DesktopLocation :Madison WIMinimum 1-2 years of experience providing IT support services required, end user support experience preferred Experienced in Active Directory user administration, OS imaging processes, ticketing, SW installation and imaging tools, automated help desk systems, troubleshooting in the Windows desktop environment (networking, OS, Microsoft Office suite, PC hardware, printers), network and local printer installation Knowledge of TCP/IP, Windows Security (Share and NTFS permissions). Ability to work in a team-oriented multi tower and vendor environments. Ability to multitask and prioritize work, and Ability to adapt to new processes and procedures Ability to work in a fast paced environment. Ability to handle and safeguard confidential information Excellent oral and written communication skills Ability to deliver services on time, demonstrate strong customer service skills, and achieve a high degree of end user satisfaction Ability to convey technical issues and material to non-technical end users and managers
Keyskills :
CommunicationskillsultitaskingServiceskillsmachineknowledge