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| Job Location | United States of America |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
You will maintain operational oversight of all Scanning & Archiving Production Activities within the Region. Coordinate production management with all large AIM projects executed at the Regional AIM Operations Center(s) as well as those performed at other division locations within the Region, in addition to any on-site (at customer) locations where AIM Services are being performed. Activities include managing all processes related to:Developing, installing and sustaining Best Practice Standards at each AIM Operations Center, and/or anywhere within Region where AIM Services are being performedInsuring that Production Workflows are tuned to yielding the highest quality result while maintaining the most efficient use of labor and other resourcesAudits Quality Control processes to insure errors and potential defects are absolutely minimized or eliminated; as well as serving as customers primary operations point of contact for large AIM Projects.Maintains oversight on any hardware and software acquisitions needed within the Region to insure that ARC national standards are maintainedWorking in close coordination with AIM Sales teamAssisting with cost estimates for prospective projectsAssisting with customer presentations, delivering operational prospective, experience and objectives relating to larger customer projects.THIS IS WHAT YOU GET TO DO: Sales SupportAssists the AIM Sales team with project planning, determining customer needs, and developing technical solutions, determining cost calculations and potential project timelines.Attends and Participates in large customer presentations delivering operational expertise, best practice standards, project experience, and technical differentiation from competitorsCustomer ServiceInterfaces with large project customers regarding production scheduling, problem solving, job status, and general information requests. Provides other forms of customer service as required.Production OversightPlans and directs production activities and establishes production priorities for large AIM projects in keeping with effective operations and cost factors.Confers with AIM Production Management to establish production and quality control standards and procedures.Develops quality standards and creates, implements, evaluates, and modifies inspection criteria and procedures with AIM management, departmental and branch managers.Reviews and analyzes production, quality control, maintenance, and operational reports to determine causes of nonconformity with project specifications, and operating or production problems.Develops and implements operating methods and procedures designed to eliminate operating problems, improve product quality and workflow.Inter-departmental CoordinationAssists Sales Managers and Branch Operations Managers to meet sales needs at customer sites, including training/education of sales employees.Confers with other managers to coordinate activities of individual departments and branches.TO HELP YOU SUCCEEDIn-depth experience with large and small format production document imaging technologies and solutions is highly desired. EDUCATION AND CERTIFICATIONS Bachelors Degree; or four years of related training; or six years of equivalent combination of education and experience. CDIA Certification (or equivalent) is highly preferred.
Keyskills :
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