Customer Service Associate

Job Description

we are the leading company in our industry in the Capital City area.We are hiring an experienced Customer Service Associate to help us keep growingResponsibilitiesRespond promptly and professionally to incoming customer inquiries in person, by telephone, or by emailMaintain an updated knowledge of the organizations products, services, and customer service policiesDocument customer interactions when necessary, compiling documents and forwarding information to interested partiesExplain simply and clearly in response to customer questions and check for customer understanding and acceptanceRecommend new products or services or make suggestions for improvements by identifying relevant features and benefitsAssist clients by demonstrating the use of goods and programs and answering any questions they may haveParticipate in training opportunities provided by the organization or by outside entitiesEstablish and maintain good rapport with customers by using positive language and anticipating their needsOther DetailsSalary-21,000/- to 44,000/-Required Experience-0 To 4Minimum Age-18RequirementQualification Required-Diploma,B.tech,M.tech,All Graduate,12th,ITI,BSc/Ba in accounting, finance or relevant fieldWork Department-Content WriterWork Industry-IT,Banking,Finance,FMCG,Skills-Extensive knowledge of the companys policies, procedures, goods and servicesfor more clarification contact to this number-hidden_mobileAlso Send Your CV hidden_emailRegardsHR Placement Team

Keyskills :
back officecustomer servicemanagementmanager of managers