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Front Desk Officer

1.00 to 3.00 Years   Vadodara   11 Jun, 2020
Job LocationVadodara
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Any graduate with 1 + yrs of exp. In hospital industry as coordinator Description: To take the appointment of the patients and update in the HIS software. To inform the consultant one day prior or on the same day in morning about the total number of consultations. To check all the OPD rooms for cleaning & dusting done To greet the person approaching the officer front desk for assistance. To keep the patient appointments for the day in the consultation rooms To register every patient coming for the first time and collect the registration fee, as per the policy defined and charges agreed by the management. To take the demographic and other related details from the patient s or their relatives and ask them to fill the registration form and then enter it into the software. To collect the charges from every patient coming for all the hospital services rendered. To collect all the reports and reference letter of the patient and handover to consultant. To prepare the case paper of the Health check up client in case of ophthalmology consultation. To inform the consultants for the total number of Health check up patients & routine patients. To prepare and arrange the reports in the patients file & send it in the consulting room. To handover the first consultation paper to the patient & keeping the carbon copy for OP record. In case of radiology/ pathology investigations, communicate with the staff nurse and give appointment to in-patients on priority basis/ emergency basis. To prepare the monthly MIS including new patient follow up patients registration charges, consultation charges, dressing charge, procedure charge and receipt no To deposit the cash collected in the OPD to the cashier every day To fill up the Credit Billing form for if any credit billing done for any patient and signature of concerned authority taken In case of any discount informed by consultant or management authority then complete all the formalities as per our policy and take signature of concerned authority To train the newly joined staff on reception department. & prepare a document on list of topics to be covered in training, which needs to be documented and to be sent to HOD with signature of Trainer and Trainee To be updated about the policies of the hospital To follow instructions given by HOD or any Core Committee member of the hospital To inform HOD in case any problem To co-ordinate with departments to ensure timely & complete implementation of decided long term counter measure for non repeat of complaints Any other work assigned by the management from time to time,

Keyskills :
carbon hod training credit discount basis cash mail opd inform mis his hospital banking accounts ealthcheck staffnurse frontdesk customerrelations

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