Hiring For Customer Support Executive

Job Description

Our company is searching for a motivated and experienced customer service manager to lead our customer service We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Other DetailsSalary-35,000 to 49,000/-Required Experience-0 To 4Minimum Age-18Customer Service Requirements:Qualification Required-Diploma,B.tech,M.tech,BCA,MCA,Bs.IT,Msc.IT,All GraduateWork Department-Back Office,Clerk,Accounting,Adminitrator,Customer SupportWork Industry-IT,Banking,Finance,Telecom,ITSkills-Knowledge of mediation and conflict resolution techniques is preferable.for more clarification contact to this number-hidden_mobileAlso Send Your CV hidden_emailRegardsHR Placement Team

Keyskills :
operationswordmanagementexcel