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Medical Billing Specialist

5.00 to 9.00 Years   Vadodara,Other Gujarat   01 Apr, 2025
Qualifacts Systems, Inc
Job LocationVadodara,Other Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    A Medical Billing Specialist in the Voice Process handles patient and insurance inquiries over the phone, processes claims, reviews coding accuracy, and communicates with insurance companies for reimbursement.Responsibilities Provide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performance Provide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling all customer requests in a professional, positive, and dignified manner Provide training and consultation Develop knowledge in other domain areas Begin working within additional service offerings (Live Chat, Concierge, Phone Line) and participating in NRR-based projects (LOE/SOW) Effectively communicate (verbal, listening, and written) with team, leadership, and customers Create a positive team environment with motivation and energy Gain and maintain the trust and confidence of team members by demonstrating integrity, accountability, and flexibility Utilize clearing house to process claims Resolve moderate to high complexity/priority requests with consistent qualityQualifications Bachelors degree, or High School diploma with relevant EHR/Software customer service or behavioral health agency; experience may substitute for an undergraduate degree 5 years of related experience Medical Billing / RCM knowlegde is requiredKnowledge, Skills, and Abilities Ability to ask probing questions based on effective listening Is on time and prepared for meetings; can make advanced arrangements when they are not available Is able to own and deliver on commitments Excellent communication skills Medical Billing / RCM knowlegde is required Can proactively assist teammates with request resolutionsQualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.,

Keyskills :
Medical BillingClaims processingCustomer serviceTechnical supportTrainingConsultationVerbal communicationWritten communicationTeam managementInsurance inquiriesCoding accuracySoftware performance optimizationProblemsolvingClearing house proce

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