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Process Excellence & Improvement Manager (Black Belt)

Fresher   Vadodara, Gujarat   08 Oct, 2025
Asian Hires
Job LocationVadodara, Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As the Manager Process Excellence (Black Belt), you play a crucial role in facilitating process/performance improvement activities and enhancing quality scores by utilizing Lean Six Sigma methodologies. You will collaborate closely with the senior manager on projects aimed at driving automation, enhancing processes/quality, promoting standardization, developing SOPs, and boosting customer satisfaction.- Lead a small team of analysts for different projects.- Work in conjunction with senior managers, process owners, and subject matter experts to define improvement goals and areas for enhancement.- Responsible for tasks such as data collection, performance analysis, and monitoring project progress.- Facilitate resolution for dependencies and conflicts.- Provide regular updates to the Leadership group.- Develop strong working relationships with various stakeholders.To excel in this role, you must possess:- Bachelors degree (Masters/MBA preferred)- Black Belt certification (external certification from an approved training program preferred)- At least 4 years of experience in change management, project management, continuous performance improvement, or data analysis within the service industry.- Proficiency in statistical software (e.g., Minitab, SPSS), MS Office tools (Power Point, Excel, Access, Word), and strong leadership skills.You should demonstrate:- Willingness to learn new skills.- Drive positive changes through cooperation and collaboration.- Strong analytical, critical thinking, and problem-solving abilities.- Excellent communication skills, both verbal and written.- Ability to lead improvement initiatives independently.- Facilitate training sessions on Lean/Six Sigma methodologies.Your ability to drive continuous improvement initiatives and build strong relationships with stakeholders will be key to success in this role.,

Keyskills :
AutomationProcess improvementStandardizationCustomer satisfactionData collectionPerformance analysisChange managementProject managementData analysisLeadership skillsAnalytical skillsCritical thinkingCommunication skillsLean Six Sigma methodol

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