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Job Location | Varanasi, Gorakhpur, Kanpur, Lucknow, Hyderabad, Vishakhapatnam, Pune, Mumbai City, Delhi, Aligarh |
Education | Not Mentioned |
Salary | Rs 2.5 - 4.5 Lakh/Yr |
Industry | Aviation / Airline |
Functional Area | Customer Service (Domestic) |
EmploymentType | Full-time |
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.Job functions:
Keyskills :
computer technologyreachcustomer complaintssalesdealsaudio masteringmailsocial mediatrustcustomer satisfactionsales leadsfollowing upcustomer serviceservice standardsaccountsmisemailinsuranceinform
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