FOS Collection (Recovery Executive)

Job Description

Key Responsibilities
• Visit customers to collect overdue loan/EMI payments.
• Follow up with customers through phone calls and field visits for pending recoveries.
• Negotiate repayment plans and resolve payment-related issues.
• Ensure timely recovery of assigned delinquent accounts.
• Update collection status and customer interactions in the system.
• Coordinate with branch officials regarding collection activities.
• Achieve monthly collection and recovery targets.
• Maintain accurate records and submit daily activity reports.
• Ensure compliance with bank policies, legal requirements, and ethical collection practices.

Keyskills :
recoveryrecovery collectionscollections process