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Relationship Manager SEG Vijayawada

0.00 to 10.00 Years   Vijayawada, Andhra Pradesh   17 May, 2024
Aditya Birla Group
Job LocationVijayawada, Andhra Pradesh
EducationNot Mentioned
SalaryNot mentioned
IndustryNot mentioned
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

:The Relationship Managerof SEG Business is responsible to implement the SEG sales strategy in the assigned accounts , that can withstand competitive pressures, especially given ABFLxe2x80x99s late entry into the SEG lending space having many competitors and many established players. He/she not only has to source & establish the business but also grow it profitably.Key challenges for the SEG Business Senior Relationship Manager & Relationship Managers:- * Scalability: Though itxe2x80x99s a late entrant SEG business needs to scale fast within a limited period to catch up with the competitors

  • Market working capital in a retail way: Even though itxe2x80x99s a secured line of business since the ticket size is small the volume of customers is high and lot of sectors can be tapped
  • Cost management-The business has to do all the following well to ensure cost is less than competition
  • Distribution challenge-One has to make a trade off between cost & reach
  • Delivery of TAT for loan decision-The decision must be made faster than the time taken for SME loan decisions
  • Disbursal challenge-the disbursal has to be seamless using technology, reduction in documents etc
Post disbursal customer service-This must be simplified, standardised, repetitive & reproductive since given the volumes personalised service is not possible
  • Understand how different channels function
  • Gain thorough understanding of different & varied securities for transactions
  • Research to scout for potential channel partners
  • Gather data for evaluation of potential channel partners
  • Meet & support the negotiation of terms of engagement with potential in lines with business potential
  • Support in the onboarding of the channel partners
Constantly engage with & activate channel partners while ensuring targeted ROEs for the channel partners
  • Meet customers along with channel partners
  • Organise channel partner, customer visits for seniors
  • Check for alignment of cases put up by the channel partners on a daily basis with the internal policies /guidelines
  • Negotiate commercial terms
  • Appropriate Funnel management to ensure adequate conversion from login and disbursement
  • Coordinate with business analyst & risk teams to get loan approval decision
  • Fulfillment of qualified leads provided by mediators, internal sources
  • Coordinate with internal stakeholders to process the applications
  • Smooth coordination with vendors for timely submission of relevant customer documents
  • Coordinate with internal teams and respond to their queries to ensure timely & accurate disbursal
  • Complete transactions with customer with appropriate documentation
  • Raise accurate & timely invoices
  • Calculate & charge GST accurately
  • Provide relevant updates to customers
Aditya Birla Group

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