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Job Location | Vishakhapatnam |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Roles and responsibilities Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments. 4 6 years working in the ITSM or IT services/ consulting industry An experience of ITIL, minimum foundation level, ideally higher. Knowledge of other frameworks Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment. Knowledge of technical components such as LDAP, VPN, SSL, SAML/ SSO and other such technologies. Prior experience with ITIL processes such as not limited to Incident, Change, Problem Management, Knowledge Management, and Assets and Configuration Management. Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles ,
Keyskills :
webserviceswebtechnologiesproblemmanagementknowledgemanagementinterpersonalskillsvpnsslssoitilhtmlitsmsaasldapustomercentricfoundationlevelculturaldiversityinfmationtechnologymanagem