Senior Branch Manager - GL South East

Job Description

JOB DESCRIPTIONJob PurposeThis position is open with Bajaj Finance Limited. The Branch Manager is responsible for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loans. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives. This may include the management of activities by external organizations and the direct management of individuals.Duties and ResponsibilitiesResponsibilities:

• Responsible for overall branch operations, performance & profitability of the branch.
• Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility.
• Plan, conduct & monitor the branch & field level marketing activities to ensure a healthy pipeline of leads resulting in business conversion & branch growth.
• Focus on customer engagement for new customer acquisitions & retainment of old customers.
• Conduct error-free valuation & appraisal of gold ornaments being pledged in the branch with correct weight & purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility for the safekeeping of pledged securities as per company policies.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring, and training employees and providing them with timely feedback on their performance.
• Maintaining quality & performance of the business, preparing various reports of the same, and taking necessary actions for growth of business in the branch.
• Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale, etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation & maintenance of 100 PERCENT process compliance at branch.
• Manage error-free valuation & appraisal of gold ornaments being pledged in the branch with correct weight & purity assessment as per company policy and auditory compliance.

Required Qualifications and ExperienceEducation & Skill Qualifications:

• 3-6 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management, or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.

Locations - BASIC SECTIONJob LevelGB03Job TitleSenior Branch Manager - GL South East, GL South East, SalesJob Location

• Country: India
• State: TELANGANA
• Region: South
• City: Warangal
• Location Name: Bhupalpally Jayashankar Statue GL
• Tier: Tier 2

Keyskills :
leadership development customer engagement gold loan management performance monitoring market analysis senior branch manager banking process compliance branch operations valuation