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Telecom Jobs

Analyst-Quality analysis

3.00 to 5.00 Years   Bangalore   14 Sep, 2021
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

Skill required: Quality analysis - Telecom AuditDesignation: Management Level - AnalystQualifications: Any GraduationYears of Experience: 3-5 yearsYou will be aligned with our Quality vertical and help us manage risk in service delivery to an acceptable level as defined by the Accenture client and increase the level of awareness of and in compliance with policy and process related matters.You will be working with the quality analysis team which works on industry standard quality tools and frameworks.In Telecom Audit, you will be responsible for conducting a review, examination and reconciliation of Telecom, Wireless and Network customer service records, invoicing and contract agreements in order to ensure the accuracy of budgetary forecasting. You will be researching carrier tariffs and investigating alternative service offerings from carriers, conducting independent reviews of system records and activities to test data security and data integrity procedures.What are we looking for We are looking for individuals who have the following skillset:

  • Ability to establish strong client relationship
  • Ability to work well in a team
  • Commitment to quality
  • Strong analytical skills
Roles and Responsibilities
    • In this role, you are required to analyze and solve lower-complexity problems
    • Your day to day interaction is with peers within Accenture before updating supervisors
    • You may have limited exposure with clients and/or Accenture management
    • You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments
    • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
    • You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients
    • The decisions you make impact your work and may impact the work of others
    • You will be an individual contributor as a part of a team, with a focused scope of work.
Please note this role may require you to work in rotational shifts.,

Keyskills :
quality analysisanalysisquality toolsdata securitybasictariffswirelessreviewsbusinessrecordsstrategyrisktest datadata integritysecurityservice deliverycustomer servicevisit

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