Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Bangalore |
Education | Not Mentioned |
Salary | 7,50,000 To 10,00,000 p.a. |
Industry | Call Centre / BPO / KPO |
Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
EmploymentType | Full-time |
Perform call monitoring/auditing and provide the feedback to the agentsCheck the cal script of the agents.Monitor the agents calls for various parameters like call greeting, professionalism, communication, process knowledge etcFill out the call auditing form with relevant scoring.Coordinate and facilitate call calibration sessions for agent.
Keyskills :
Quality Analyst