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Expert DevOps Engineer - SAP Basis/ Netweaver

12.00 to 15.00 Years   Bangalore   21 Sep, 2021
SAP India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaERP / CRM,General / Other Software
EmploymentTypeFull-time

Job Description

The C4C Cloud operations manages Cloud landscape for C4C customer across 9 data centers with almost 70 people out of 4 offices in a very dynamic and customer orientated environment state-of-the-art for estimated 2000+ customers. The purpose of this new position is to create a culture of operational excellence, enabling the whole organization to successfully build, deploy, monitor, and maintain business critical systems in the Cloud. SAP Cloud for Customer(C4C) is the SAP CRM(SaaS)offering,powered by SAP HANA. It is a solutions for sales and service teams to drive revenue growth, reduce sales cycle times and the solutions are supported on a wide range of browers and Mobile.The Role

  • Takes the full responsibility for the quality of the delivered tasks and is accountable for the success.
  • Working closely with Internal/External Stakeholders, Development Architects/Managers & developers, across locations, to ensure timely delivery.
  • Brings technical or application expert knowledge into the operation.
  • Support cross-functional, team projects across CX organization.
  • Ability to quickly understand and articulate new product technical requirements.
  • Own, Lead and coordinate operational tasks, customer escalations, process improvements.
  • Participate and contribute towards organizations goals and objectives, collaborating with multiple teams and solutions.
Role Responsibilities 12 -15 years of experience in IT and Software delivery and continuous improvement activities. Extensive experience in operating/administering SAP system Basis/Netweaver experience Ability to handle Major Escalations with customers and analyze Performance issues Very good Database and OS knowledge, HANA experience would be an added advantage Good understanding of operational framework like ITIL/ITSM. Operations process knowledge is an advantage Expert knowledge of Basis/Netwaever, Linux, Any DB. DataCenter experience will be added advantage Understanding of tools like Wily, LVM Bachelor or higher university Degree in Computer Science.,

Keyskills :
linuxjenkinsgitmavenSAPERPComputer ScienceDatabaseTechnologyEngineeringEngineer

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