HRBP Director

Job Description

About MoEngageMoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, and Bigbasket use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!Our vision is to build the world s most trusted customer engagement platform for the mobile-first world.We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.The Director HR Business Partner is primarily tasked with the leadership responsibilities of the HR Business Partner & Talent Development functions.This role will support the Global organization and lead a wide range of HR activities, including, but not limited to performance management, employee coaching, talent management, learning & development, employee relations, and compensation planning. This role will provide both hands-on and consultative partnership to drive the talent strategy. Primary responsibility is to develop strategies that align to business objectives which will enable high productivity, employee engagement and inclusiveness. Also, be an employee advocate and coach to support career development.The ideal candidate is someone looking to work with a dynamic, global organization that encourages creative thinking. The key to success in this role is having strong business acumen, future focused mindset and a collaborative style.The incumbent will play a critical role and help drive business objectives, providing outstanding internal customer support, and driving HR functional excellence and scalable growth in an exciting and dynamic environment.As a role model leader, you are energetic, agile, collaborative, mission-oriented and are always planning for the future. You also have:

• Strong business acumen and ability to be comfortable with high volume workload, dealing with ambiguity, and not be afraid to roll up your sleeves
• Thoughtful ability to develop strategic relationships with your business partners you influence the decisions. You can root cause issues quickly and uncover core issues using data, then lean in, consult with, and teach the business how decisions affect their sites and create new mechanisms as they are needed
• Mastery of communication skills and styles, both written and verbal; demonstrated ability to effectively present information to internal and external partners
• Excellent interpersonal skills, ability to build relationships and customer service orientation
• Identifies areas of opportunity and develop solutions to drive talent diversity, employee engagement and high performance
• Partners closely with business leaders to implement HR Strategy
• Aggregate and support the delivery of the L&D strategy and the development of the L&D offerings across the organization.
• Partners with COEs, and other Stakeholders to ensure processes and initiatives are successfully implemented and effectively developed
• Applies knowledge of local laws and regulations to provide high-touch, employee facing support in the areas of talent management, employee relations, total rewards, recruitment and development
• Ability to function effectively as a team member and team leader; demonstrated ability to establish respect, credibility, and trust at all levels of the organization
• Solutions focused and be comfortable working in an environment which demands effective deliverables along with the ability to identify problems and lead with appropriate solutions
• Strong project management, change management, facilitative and consulting skills
• Strong analytical skills using both qualitative and quantitative data and ability to draw conclusions from that data
• Demonstrated ability to coach senior leaders, managers and supervisors

Qualifications:Successful candidates will have:

• Bachelor s degree required (or equivalent experience); post graduate degree or related certification preferred
• 15+ years of demonstrated experience as an HR practitioner with progressive HR business partner responsibilities, preferably in the government contracting industry
• Expertise is in one or more centers of excellence (leadership development, talent management, compensation and benefits, talent acquisition, etc.)
• Experience leading and developing teams/project teams with the ability to inspire, motivate, influence, and hold colleagues accountable to high standards
• Strong knowledge of Workday or other HRIS and MS Office preferred
• Demonstrated commitment to confidentiality

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Keyskills :
employee relationsrole modelcloud computingchange managementprivate cloudms officeanalytical skillstalent managementtalent developmentroot causetalent acquisitionbusiness acumenld strategy