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Manager - Customer Success - Internet/Online (2-5 yrs)

2.00 to 5.00 Years   Bangalore   26 Jan, 2023
Nibhandana Human Resources & Consulting LLP
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Customer Success Manager- Own customer relationship end to end and maintain an ongoing conversation with the clients for continuous feedback- Establish processes for reducing integration timelines and increasing transparency- Maintain an advisory role in helping customers get more value from companys products- Upsell and cross-sell new product features/products- Collaborate with all departments in identifying the right solution for customer concerns- Track the customer conversion metrics- Maintain high levels of customer satisfaction,

Keyskills :
customer conversioncustomer relationshipmilestonesintegrationRetail TechnologyCustomer SurveysCustomer Acquisition StrategiesSystem ConversionManaging Associates

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