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Sales Ops Service specialist

6.00 to 8.00 Years   Bangalore   14 Sep, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

  • Aruba, a Hewlett Packard Enterprise Company, is a leading provider of next-generation network access solutions for the mobile enterprise: http://www.arubanetworks.com/company/about-us. Aruba is redefining the Intelligent Edge Aruba is creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise. We are focused on campus, branch, mobility, and the IoT to transform businesses with the combined power of computing, context, control, and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future.Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.Responsibilities:
    • Responsible for sales processing and process improvement for one or more assigned areas, accounts or processes
    • Demonstrates mastery across all sales processing areas, including: pricing and creating quotes for the most highly-complex deals
    • Supervises and performs oversight of all sales processing documentation systems and activities for the organization to ensure completeness and accuracy of data and adherence to compliance standards
    • Reviews performance of sales processing activities for assigned areas and accounts
    • analyzes results to develop forecasts, identify issues and opportunities, and works directly with clients to resolve claims or inquiries
    • Communicates data and issue analysis to clients and internal and external stakeholders
    • provides tangible feedback and proposes changes to sales processes, policies and tools to improve performance and increase customer satisfaction
    • Provides guidance and mentoring to less-experienced staff membersEducation and Experience Required:
    • Bachelors or Masters degree in Business Management or equivalent
    • Typically 6+ years experienceKnowledge and Skills:
    • Experience designing and implementing policies, processes, and tools to support client sales processing
    • Strong analytical, statistics and problem solving skills.
    • Understanding of and experience in applying business and sales processing tools, systems and practices to various situations
    • Reviewing and interpreting client agreements and resolving ambiguity or issues
    • Awareness of SAP and the relevant T-codes used for quoting & contract management
    • Expert user of electronic sales documentation, contract management & renewals, bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search
    • Using forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities
    • Excellent written and verbal communication skills in Cantonese/ Mandarin/ Chinese/ Japanese/ Korean/ English
    Mastery in English language
  • Additional Job DescriptionAdditional Job DescriptionQuote to Cash knowledge (Quote, Order booking, Tracking, Shipment, Invoicing)Service Quoting knowledge will be added advantageWell versed in English#ArubaIN
1086150This role has been designated as Edge , which means you will primarily work outside of an HPE officeHPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status,

Keyskills :
cashedgesalesdrivingcontract managementmanagementbusiness developmentbusiness managementsapprocess improvementdeliveryiottechnology solutionsnextgeneration network

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