Technical Systems Engineer

Job Description

Who We AreToday s challenging business environment is more than that it s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us. The Digital Enterprise Solutions team is changing the way we run Cisco s operations by maximizing the power of technology, the best of business processes and superior data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and leverage the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!What Youll Do We in Digital Enterprise Solutions are going through a major transformation increasing automation of our business processes to reduce time to capability and improve performance. To support this transformation, we are looking for an experienced and talented individual to expand our capabilities by adopting industry leading automation technologies.Responsibilities: Implementation, administration, and support of workflow automation platforms, which includes business and IT service process orchestrators, IT service catalog etc. Systems administration and support of underlying infrastructure, which includes Windows/Linux VMs, Oracle databases, and monitoring tools like AppDynamics Technical evaluation, build POCs, and recommend next-gen cloud and SaaS-based orchestrator & catalog platforms Develop & support end-to-end automation workflows for different business requirements working closely with various IT and operations functions Develop, test, and deploy applications and scripts in private, public cloud, or hybrid environments and integration with CI/CD toolset Work with cross-functional application and development teams to develop complex automation workflows and assist with best practices for development Work with external 3rd party solution vendors to configure and test solutions, influence product requirements, report bugs and escalate business impacting issues Participate in technical discussions and accelerate innovation to assist with automating business and IT processesWho You Are We re seeking a talented and experienced individual with hands-on exposure in different workflow automation tools and technologies.Requirements: 3-5 years of experience configuring and supporting workflow automation platforms (Cisco Process Orchestrator, Cisco Prime Service Catalog, StackStorm etc.) 3-5 years of experience developing automation workflows and supporting the associated platforms and underlying infrastructure Extensive hands-on experience with system administration of associated platforms and use of APIs to develop complex workflows Working knowledge of infrastructure and application monitoring technologies such as ScienceLogic, AppDynamics etc. Must have experience in Unix / Shell scripting through an agile development life cycle Experience developing in a CI/CD, DevOps model with knowledge of Jenkins, GIT Hands on development experience with coding languages such as Java or Python AWS/Azure/GCP cloud architecture certifications are preferred One or more certifications on agile methodologies are preferred Possess strong ability and drive to solve complex problems Possess excellent verbal and writing skills Must be a team player and work well in small and large group environmentsWhy Cisco#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all.We adopt digital, and help our customers implement change in their digital businesses. Some may think we re old (36 years strong) and only about hardware, but we re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you can t put us in a box!But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.,

Keyskills :
shell scriptingservice catalogautomation toolsmonitoring toolscoding languagesagile developmentagile methodologiessystem administrationbusiness requirementsdigital transformationapplication monitoringjava