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Back Office, BPO Process Executive - Thane

0.00 to 4.00 Years   Thane   20 Sep, 2022
RG HR Solutions
Job LocationThane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Back Office Operations
EmploymentTypeFull-time

Job Description

    Hi,We have urgent opening for the position of BPO Process Executive ( Back Office, Telecaller, Customer Service, Domestics, International, Banking Products, Insurance)= Thane.Qualification : Any Graduate, Undergraduate can also apply.Gender - M / F.Shift - General.Responsibilities
    • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
    • must show the willingness to learn new things every time and then.
    • Must discuss every matter with its supervisor or team leader to get any issue sorted
    • Giving a resolution to the customers or clients should be the whole and sole responsibility.
    • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
    • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
    • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
    If you comfortable with JOB Description please revert with following details:1) Your Current CTC =2) Expected CTC =3) Notice Period =4) Total Years of Experience =5) Highest Qualification -6) Current Residence -7) Expertise, Technical Skills & Interest -8) Reason for Job Change - (Management Issues/ Salary Issues/ Personal Issues/ Traveling Issues)9) Confirm your communication Ratings (1 to 5 = 5 is excellent) - 1,2,3,4,510) Any Health Issues Current or Previous - (Yes/NO)11) Required Updated CV (Word Format) along with skills & PhotographThanks & Regards,Vijay ShindeRG HR SOLUTIONSContact - hidden_mobileEmail :hidden_email

Keyskills :
back officesales processtelecallingcold callinginsurance

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