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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Advertising / MR / PR / Events |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Manage all existing and new clients and support Director of Client Services in overseeing day- to- day operationsManage Client Services Associate(s) and assist with queuing up New Releases, Change Requests, Takedowns, Marketing Requests; and general Client OutreachOversee invoicing process and ensure clients are assigned the appropriate fees per the terms of their Agreement.Create processes for client management as business growsManage client roll out in proprietary systemsSupport in the management and development of workflow processes in Salesforce.comWork with Business Development Manager to ensure clients are properly set up in internal systems and processing new content as efficiently and effectively as possibleGenerate customized reports for clients and internal teamClient Support & Communication Handle client outreach and communication via weekly NewslettersCoordinate and lead client webinars on existing and future servicesDevelop client facing system documentationCoach new clients on marketing services available in the early stage of relationship with Inscribe.Assist clients with their new releases, change requests, and takedownsEducate clients on workflow process and assist with on boarding new clients.Work closely with Conversion Manager on client projects.Assign SysAid accounts to appropriate user (internal or client).Marketing Work closely with and support Director of Client Services on Marketing and promotional materialsWork with retailer marketing schedules for maximum placementManage blog outreach list and consistent outreach for featuresSell supplemental marketing options where clients have needs,
Keyskills :
changerequests clientservices clientmanagement workflowmanagement businessdevelopment set sysaid options queuing business boarding marketing invoicing management onboarding promotional communication accounts ChangeControlBoard alesforce