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AIS Investor Services AVP

2.00 to 5.00 Years   Bangalore   11 Mar, 2020
StateStreet Global Advisor Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BDFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

i) Managing Operations

  • Team is responsible for financial transaction processing (subscription, redemption, transfer, switches, redemption wire payment, expense wire payment, distribution wire payment) and non - financial activities (new investor creation, contact creation, static data maintenance, statement distribution, audit confirm creation, responding to investor / client queries, multiple time bound projects) both maker and checker. Ensuring seamless service delivery is the primary responsibility of the AVP
  • Certain transactions require second review by AVPs depending on amount & risk involved - AVPs are expected to be fully hands on with process to be able to sign off such transaction
  • AVPs are expected to handle new client / activity transition actively (hiring of staffs, designing training model, monitoring training progress, flagging issues with training, signing off go live)
  • Delegate tasks and manage employee development
  • Coordinate with auditors internal and external to meet deadlines and requirements
  • Ensure all internal controls and compliance procedures are properly implemented
  • To escalate and discuss issues as required
  • Identify scope for process improvements on an ongoing basis

    ii) Service Delivery & Service Quality

  • Adhere to State Street Alternative Investment Solutions (AIS) strict internal control procedures
  • Ensure monthly and quarterly client deliverables are achieved
  • Actively guiding team to go through difficult situation
  • During the course of normal day to day operation, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
  • Take active role in performing error analysis, agreeing on remedial action plan & implementing agreed controls
  • Ensure continuous quality improvement

    iii) People Management

  • Demonstrate positive leadership and people management skills and the ability to work well with others, individually and within a group
  • Coordinate performance planning process including goal setting, regular and immediate feedback and submission of formalized performance appraisals on designated staff
  • Actively monitoring staffs under special performance monitoring
  • Participating in total compensation planning for the team
  • Lead by example and support employee development and growth

iv) Other Responsibilities

  • Integrate new business/client onboarding
  • Coordinate and manage special client and corporate projects

T he AVP i nteracts with all levels of professionals both internally and externally. A strong foundation with communication and interpersonal skills are essential. Candidates with the following attributes, skills and experience are preferred:

  • Proactive - self starter
  • Ability to multi - task and work under time constraints without compromising on quality
  • Candidate should be open to work in European and North American shift hours as needed by the business
  • Ability to attend conference calls during non - local business hours
  • MS office products (Excel, Word, PowerPoint, Access, Visio, PowerBI, SharePoint)
  • Proven track record of innovation (knowledge of VBA and advanced excel skills would be beneficial)
  • Prior staff management experience
  • Fluency in writing and speaking English

Academy and experience required:

  • Minimum 12 years of relevant work experience
  • Candidate must have a university degree (accounting, business, mathematics, finance or economics)
  • Strong investor services experience required
  • Exposure to Hedge fund, Private Equity or Real Asset funds
,

Keyskills :
peoplemanagementskills msoffice staticdata musicmaking advancedexcel privateequity erroranalysis servicequality servicedelivery internalcontrol staffmanagement peoplemanagement managementskills internalcontrols qualityimprovement interperso

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