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Analyst Service Desk

1.00 to 5.00 Years   Bangalore   21 Jun, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System AdministrationGeneral / Other Software
EmploymentTypeFull-time

Job Description

- Password handling, account reset, email Dos and Donts, handling customer personal information (such as credit card and other identity cards) 1) Relate error messages with respective hardware components and troubleshoot accordingly2) Access in house tools to check health status for hardware components and missing drivers 1) Perform appropriate troubleshooting for OS related bluescreen error messages 2) Authenticate and reset AD password/ unlock the user account 3) OS installation and interfaces for driver installation4) Guide users through all How Do I queries associated with AD linked applications 1) Create profiles to help with Outlook issues2) Reinstall Outlook client based on the issue reported 1) Check users IP address, release and renew IP. 2) Perform commands like IPCONFIG, PING, TRACERT, NETSH Total Experience In Years I hereby declare and confirm that all the information provided by me as a part of this application is true and correct to the best of my knowledge. I understand that any information furnished hereby if found untrue or with any mala fide intentions would result in loss of my candidature and further processing of the application.Join our global team and hone your skills to match with the digital pace,

Keyskills :
doscardshelpdeskipconfigpingemailhousecreditaccessoutlookhardwareprofilescomponents

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