Applications for Support Analyst- ITIP - SCCM

Job Description

*About BNP Paribas Group:BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.About BNP Paribas India Solutions:Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Businessline/Function :Digital working team takes care of two main technologies.
1. COLLABORATIVE Infra Exchange, Skype, and other messaging related tools.
2. Desktop Engineering AD, AV and MECM Infra management including patch and package deployment for endpoints.
Job Title:Senior Associate L2Date:Friday, November 22, 2021Department:Digital Working - India Location:India/MumbaiBusiness Line / Function:India IT Infrastructure & ProductionPosition PurposeSupporting our APAC end users with SCCM/MECM and Active Directory backend Infrastructure. Responsibilities Direct Responsibilities
• Understanding Active Directory concepts like Forest, domain, FSMO, replication and AD User, Computer and Group objects must.
• Preparing solutions based on business requirement.
• PowerShell scripting skill required to automate BAU and mundane tasks.
• Managing AD objects from console and PowerShell.
• Design and implement AD group policy to user and computers.
• Enterprise-level Management and handling of SCCM / MECM operations and reporting desired.
• Application and Software update Configuration baseline desired.
• Operating System and updates deployment using SCCM/MECM
• Asset and Software inventory, Compliance reporting
• Planning and configuration for Security Compliance as per BNP Standards
• Desktop Environment configuration, hardening and compliance management and automation processing via SCCM
• Windows Systems Monthly Security Patching & Vulnerability management
• Product Lifecycle / License / Utilization monitoring, reporting & version up-gradation
• Report & operation automation using SCCM
Contributing Responsibilities
• Active Directory Forest, domain and object related scripting skills for 3+ years.
• Proven experience working with different versions of SCCM / MECM (2-5 years hands-on)
• Proven experience working with Offshore L3 team members.
• Proven experience working with Active Directory and SCCM
• Deep knowledge of Microsoft Product such as Windows OS , Windows Server, Active Directory, SCCM, MS-Office and Ability to implement solutions utilizing Microsoft technologies
• ITIL, ITSM and Project Management skills.
• Must be a great communicator, teacher and influencer.
• Must be a keen learner and enthusiastic about technology.
• Ability to perform deep dive analysis of issues and be able to quickly resolve complex problems.
• Be service oriented, customer focused, positive, and committed and an enthusiastic team player with a flexible can do attitude
• Relishes taking responsibility in a hands-on environment directly interfacing with people at all levels of the organization .
• Be able to follow the company s standards, processes and procedures.
Technical & Behavioral Competencies
• Tertiary qualification in an IT (Computer Engineering or Sciences).
• 3-5 years of direct experience managing and supporting a large SCCM/MECM environment.
• Technology Certifications preferable: (SCCM/MECM, MCSA, MCITP, Active Directory, MCSE, Intune)
• Windows Authentication experience would be a plus (Kerberos, Gemalto Smartcards, Entrust PKI)
• Preferable experience and Knowledge in McAfee ePO
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Keyskills :
unixtroubleshootingcustomer relationsslaenvironmentms officewindows osgroup policywindows serverretail bankingcustomer focusglobal deliveryactive directoryit infrastructure