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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Qualifications - Internal Key Roles and Responsibilities of successful candidate: Perform health checks & Monitor infrastructure, servers, databases, distributed batch jobs Knowledge of Incident, Problem and Change Management processes and tools Manage, track and validate all changes to the Production, Disaster Recovery environment. Manage incidents and leverage cross-functional teams to quickly eliminate impacts Escalate issues/Risks effectively when necessary across supporting framework Knowledge (documentation) management experience. Strong technical documentation skills Ability to align IT service offerings with business strategies, goals, and objectives Ability to perform root cause analysis and perform critical thinking around driving an issue to resolution Troubleshoot technical issues or escalate and work with appropriate technology teams to provide solutions. Experience working a in a multicultural department with globally disperse resources and responsibilities Excellent communication skills, both verbal and written; includes the ability to communicate clearly and confidently, to different audiences simultaneously, such as business, technical, operations, senior management, etc. Possess excellent trouble-shooting skills, are driven to help internal/external customers. Aggressively respond to service requests from Client facing support teams, Operations partners, etc. Manage application and infrastructure to maximize stability and resiliency. Leverage and improve monitoring and alerting capabilities to ensure application SLAs are met. Strong focus on automation and processes. Design, implement, improve and utilize key monitoring tools Banking & financial industry system experience Infrastructure product knowledge as mentioned above in Responsibilities. Experience with ITIL processes Strong understanding of Unix/Linux platform. Strong SQL/RDBMS skills preferably on Oracle & Sybase platform Experience working with scheduling tools like Autosys/Control-M Good communication skills (both verbal and written) Able to multi-task, self-motivated and remain composed in high pressure situations Ability to work in global team with multiple stakeholders,
Keyskills :
shooting autosys troubleshooting technicaloperations monit itil cybersecurity inuxgeneral ingtools