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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Inventory / Warehousing |
| EmploymentType | Full-time |
JOB POSITIONASSISTANT STORE MANAGER1) Job PurposeTo assist with the store manager in the store operations in an efficient and professional manner to ensure quality service to the customers. And, to provide prompt, efficient and courteous service; display salesmanship and hospitality, interact and assist with the Senior CCAs and CCAs to ensure that sales are proceeding smoothly.2) Job ContextAn assistant store manager has to assist the store manager in the daily operations and is also supposed to take various roles in the office as the need maybe. The assistant store manager has to manage the relationship with the visual merchandising team, projects team in the absence of the store manager to ensure that the upkeep and the maintenance of the store are proper, and has to report to the area regional manager for providing the whole information. Also, in the absence of the store manager, the assistant store manager has to take up the responsibilities of the Store Manager.3) AccountabilitiesPrincipalAccountabilitiesSupporting ActionsCustomer service qualityEstablish rapport with potential and actual customersEnsure clean and safe environment for the customerEnsures capture of customer feedback by the usage of CSTS forms Ensure that customers become repeat customers once they enterPeople ManagementSchedule the shifts of the staff, and ensure the punctuality of the staff Motivate the staff during the morning briefing about the sales targets Regular training on fabrics, styles and fashion to the store staff Planning, monitoring and Appraisal of the staff on the monthly basis Take the initiative at the store level to improve the employee engagementVisual MerchandisingImplementation of the plan along with the VM implementer or VM champ VM changes at the suitable times in the storeEnsures the display of all physical branding elements on the shop floor Ensure the lighting, display is proper and is as per VM manualsStandard OperatingProceduresEnsures that store opening standards are followed properlyResponsible for personnel planning, work hours, store / team holiday plan Inventory management and planning for each product categoryEnsure effective display and quicker refill without spoiling the garments Ensure that the housekeeping staff follows the checklist properlyControl mechanical maintenance of lights, air-system, electrical equipment Reports property damage, request needed repairs within company time frames Conducts monthly meetings and prepares documents as per the manual Ensure the installation signage display installed and faade properly cleanedCo-ordinate with the ARM about the monthly targetsExplain the sales targets to the staff about the morning briefing Regards Shilpa - 9513372507,
Keyskills :
sales customerservice retail inventorymanagement visualmerchandising shopfloor storeopening servicequality propertydamage storeoperations dailyoperations employeeengagement randingidentitymarketing