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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Network / System Administration |
EmploymentType | Full-time |
Diploma / Graduate in any discipline Summary Responsible for answering IT requests via phone , email , live chat or instant message and explaining solutions in technical and nontechnical terms. Monitoring IT infrastructure and escalate the issue to right person.Key Responsibilities Asset Management. Setup and move equipment for employee use. Managing Thinclient , Monitor , Keyboard , Mouse and VoIp phone. Provide in - person , telephone , andremoteITsupport / HelpDesksupporttoemployees. Monitor and escalate the service issues to L2 Internet , VoIP and Server. Adhere to company policies. Candidate profile Basic knowledge of Windows Operating Systems. Basic Understanding of PC / Laptop / Mobile Devices etc. Basic knowledge of networking. Desire to learn and grow with a team. Logical thinker. Flexible in working 24 / 7 environment.,
Keyskills :
mobiledevices itinfrastructure it chat voip basic email mouse mobile laptop windows keyboard equipment monit infrastructure MobileCommunications MobileTechnology Telco MobileContent MobileInternet ng